[Resolved] HDFC Bank — Two wheeler loan | |||||
I have got a two weeler loan in your bank loan number is 44608942. Our due amount date is 05/03/2017 but we forgot to pay the due amount. From the bank no one contacted us for bounced amount, without asking they have replaced the check so the amount is been bounced again. So from the bank they called at 18/03/2017 and said that amount has been bounced. The one who called and said her name is gayathri[protected]. She said to go to the near hdfc bank (Chennai-600 088) and to pay the due amount on monday 20/3/2017 (From there gayathri said to call us for more details), so we went on that day to pay the due amount. We called gayathri and said that we have arrived to that branch then she said to wait till she send a mail (Regarding to fill the challen form). And she said to give the phone call to a staff in that branch we wear searching for a staff but no one was there, that watchman came and said to go out of the branch. Till the staff to call us this was so insult for us, so we got angry and said gayathri to send collection man to collect the due amount. Then the collection man (Mahesh no:[protected]) called us on 20/03/2017 and said that he will come within 5pm but we got some work to go out, so that we called him and asked to come early but he said that he cant come early so that we told him come on 21/03/2017. But gayathri called us shouted that (You have signed in all papers) and asked us (Who told you to go out when that collection man arrive) but that colection man dint even come, he was just saying that he came that he came. 21/03/2017 morning again gayathri called us and asked did the collection man came we said that he dint come, but frequently gayathri called us and disturbed our business timings by asking the same questions whether he came or not for each 2min she called us from morning but that collection man dint arrive, at last he arrived at 05:30pm. We apologize for our mistake for not paying the due amount but without asking us gayathri has replaced the check so that the amount is been bounced again we are not responsible for this problem because in our we are paying fine amount for twice, so we cant pay the fine amount for your bank. We got so much insult because of this bad issue. And one more thing gayathri has blackmailed that she will block our bank account in all banks which are in my names. We got so much of stress because of our bank members. By Abdul kareem [protected] Was this information helpful? | |||||
Apr 23, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 23, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, along with branch details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||||
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