HDFC Bank — Two Wheeler Loan Status : Written-Off

shwetadhuri

Jul 5, 2021

Address:

MUMBAI

I have made all the payments of the Two Wheeler Loan then why does my CIBIL Report says Account Status : Written-Off

As I have paid all the dues and additional charges I want your team to close my account with you guys. HDFC has also sent me a NOC Letter.

Loan Account Number 40174133
Ac : [protected]

This is not at par with the reputation of the bank.

Very unprofessional behavior.

Warm regards,
Shweta Dhuri

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share with us the Cibil Report or the control number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Shweta
HDFC Bank Customer Assistance

Jul 08, 2021

Updated by shwetadhuri There is no option to share the CIBIL REPORT in the link, Please find the image added in the complaint.