HDFC Bank — Unable to cancel train tickets booked through Smartbuy

HDFC Bank — Unable to cancel train tickets booked through Smartbuy

A Aneri Adani Feb 14, 2023 Feb 16, 2023 This thread was updated on Feb 16, 2023

I had my train tickets booked through Smartbuy but i’m unable to cancel it presently. When I log into the Smartbuy website and click on cancel ticket, it pops up with “Couldn’t complete the request. Something went wrong.” This has happened quite a few times. Please look into this matter and help me cancel the tickets. Thank you Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 16, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance