[Resolved]  HDFC Bank — unable to create card pin

Address:382480

I am holding a credit card (platinum) for the last 10 years or more. Last card was valid upto 07/18 meanwhile I got a new card with the same number valid from 06/18. I have tried to create a new PIN as the last card was without PIN. I am unable to create a PIN or contact somebody in HDFC for help. Last 4 digits is 8412. I have no account with HDFC bank.
Will you please help me in creation of new PIN else I am thinking of surrendering of the credit card.

Thanks
Paul K R
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Aug 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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I am trying to reset my netbanking password, but when i request to generate OTP, I am not getting it on my mobile or my mail. I am facing this issue from paset 4 days.

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