[Resolved]  HDFC Bank — unable to operate locker/ delay in locker operation

I have visited the east fort branch, trivandrum twice to operate my locker there and both the time i was told that the concerned person with the key was missing from the branch and i have to wait.

First time i had to come back without operating the locker and today i had to wait for a long time for the person to come to the branch. I had reported this to the branch manager but the response was not very customer centric but supporting his staff.

Please let me know how you can ensure timely service in future
Prasanth (Cust id :[protected]
[protected]@yahoo.com
[protected]
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Dec 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand our branch manager Mr. Adarsh K.H has contacted you and addressed your issues related to service. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Adarsh K.H. on [protected].

-Anay
HDFC Bank Customer Assistance
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