[Resolved]  HDFC Bank — unable to see the old transitions of my old card

Hdfc continuously charging lot of money, but my card was blocked 3 month ago and i paid all due, still they are charging me and not showing any history of my card on net banking section. I tried contact customer care any time, no proper resolution.

I would requested to give me complete log of my card transitions but, they are not providing me and saying you won't access your old data, that is totally frustrating.

Even i visit hdfc branch and meet with executive to resolve this problem, they just filled the form sent to reactivate it but no lock just wast of money and time.

Here i wanted to first completely de-activate my credit card and want to see the history of my card transitions done till now.
Was this information helpful?
No (0)
Yes (1)
Apr 10, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 07, 2019
Updated by Nkeer
When i access netbacking i am seeing this

The transaction is currently not available for your account. Please contact our 24 hour call center for further assistance.
Verified Support
Mar 07, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No./Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

When i access netbacking i am seeing this

The transaction is currently not available for your account. Please contact our 24 hour call center for further assistance.
Hi, On trying to enable online International transaction on my HDFC Credit Card, through EVA, I got the message 'This transaction is currently not available for your account'. Please guide how to resolve this issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32735
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information