[Resolved]  HDFC Bank — Unable to unblock UPI ID for past 2 years

Address:#318, 6th A cross, OMBR Layout, Banaswadi, Bangalore-560043

I had gotten my debit card, net banking and UPI ID blocked in February 2020 due to unauthorised payments. I was able get my debit card changed and unblock net banking but UPI ID I've not been able to get unblocked for the last two years.

Customer care asks me to go to branch and branch will ask me to call customer care. They raise a complaint and say someone will get back to me and NO ONE HAS EVER GOTTEN BACK TO ME IN 2 YEARS!

Latest complaint i raised was over 10 days ago at hdfc kasturi nagar bangalore branch office. Still have not received call back. Docket number is 18104188.

I have not been able to do crypto transactions as UPI is needed to for quick P2P payments. This is causing huge problem for me, i will be forced to close my account with HDFC if this is not resolved at the earliest.

Warmly,
Vishesh
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May 22, 2022
Complaint marked as Resolved 
After two years, after writing to senior management's office, issue was resolved in a week. Terrible customer service
HDFC Bank customer support has been notified about the posted complaint.
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