[Resolved]  HDFC Bank — unacceptable charges

Address:New Delhi, Delhi, 110035

Hi team,

I’ve tried numerous times to get in touch with a representative over call but couldn’t. There have been numerous charges on my card. The first one is on 10-jun which is for 700₹ for non maintanance which happened last month as well. I told the lady last time that i had to left my job in nov 17 because i was on bed rest for 4month coz i met with an accident. Lady said the charge will get reversed and will be converted to salary account but again this month there is a deduction for 700₹ on june 10. That’s not all now on 28jun there is another deduction for 500₹ narrated as eaw however i just did two non-hdfc bank transaction for that there is already the deduction for 23₹ twice then why 500₹ again. I have been connected with hdfc for a long time and never faced any problems in past however in last 6month its been the worst experience with you guys. Representatives just disconnects the call while talking. Kindly revert at the earliest.
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Aug 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Manoj
HDFC Bank Customer Assistance
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