[Resolved]  HDFC Bank — unauthorised credit card, charges unethical behaviour

Address:

Mumbai City, Maharashtra, 410210

I m holding my salary account in hdfc parel branch. Previosly i used to used to use hdfc credit card in year 2010 for the limit of 30, 000/- in the year 2014 due to some finnacial crisis i have setteled the credit card for rs.35000/- agreed to be pay in the part payment. Out of which 19000/- i have already paid and due o some dispute with the recovery agency (Third party) i could not paid the remaining amount. And there was no follow up by the bank for the payment. Again in the year 2016 i was approached by the another recovery agency for the payment for whom i agreed to pay the remaining anount in the part from the next month. But again there was no to collected the payment.
Suddenly in the month of august 2018 when i went to use my salary amount i realise that the bank has freeze my account and rs 1, 50, 000/- has been credited to my salary account as a credit card recovery and i was unable to use my salary account without my consent or any intimation.
I would like to inform that i have a family of 5 to take care including my old parents, 5 year old son and 8 months old pregnant wife whose medical and education expenses are depend on my salary. Which was hold by the bank without any intimation due to which i m going throgh mental trauma. Kindly realise my saving account and i would be ready to close my credir card payemnt issue in a mutual way. Kindly do the needful before my family get suffer any medical issue due to non availibity of the fund.
Currently after given a eritten complaint in the branch and informing that to keep this as a priority and promised by the bank to arrange call from the credit card department after 5 days of the compalint i m still waiting for the call.