[Resolved] HDFC Bank — unauthorised deduction

[Resolved] HDFC Bank — unauthorised deduction

J Jagadeesh Bevara from Hyderabad, Telangana

My name is jagadeesh bevara, i have been charged rs.1899 on my hdfc credit card on 09/08/2019 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission. So request you to please cancel this activation against my credit card, and refund my money also. Credit card : hdfc - ending with 9557 Costomer id :[protected] Contact no: [protected] Amount charged : rs.1899 Was this information helpful? No (0) Yes (0)
Sep 19, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 HDFC Bank Customer Care's response Dear Customer, We understand that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through the post. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. http://bit.ly/2OX8Ph0 or We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041. -Nadia HDFC Bank Customer Support
Add a Comment	Share
Submit Close