[Resolved]  HDFC Bank — unauthorised transaction by the bank : request a refund

Hi team,

We have a salary account with your bank (Details mentioned below) and since aug some unauthorised transactions are being happening and we request you to refund the same asap.

Account no : [protected]
Transaction under the name of amb chrg incl gst for sep2017-mir[protected] are happening in october.
12th oct, 2017 - 708.00/- (For the month of aug)
12th oct, 2017 - 231.57/- (For the month of sep)
25th oct, 2017 - 17.70/- (For the month of oct)
7th nov, 2017- 299.43/- (For the month of nov)
Sounds fraudulent. This has charged us almost 1300/- till now. Request you to take action on it asap and get it refunded into the account.
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Pls send balance due details
Diksharora's [Complaint's author] reply, Nov 13, 2017
Please block all such further transaction as these are unauthorised
Total Amount deducted :
708/- on 12th oct
231.57 /- on 12th oct
17.70/- on 25 oct
299.43/- on 7 nov
Diksharora's [Complaint's author] reply, Nov 13, 2017
Makes it total of Rs 1256.7/- . This needs to be blocked for future as well.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information