[Resolved] HDFC Bank — unauthorised transaction

aftabkhab

Address:

Narayan nagar,Ghatkoper west

I am a hdfc bank creditcard holder. The bank has debited rs 1399/- from my credit card ending 8074 without my permission on date 04/04/2020. I am not interested about this service and dont want this one assist mfee membership any more. So refund this debited amount as soon as possible otherwise i will complain in consumer court.
Aftab khan
[protected]

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Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in.

-Zubin
HDFC Bank Customer Assistance