[Resolved] HDFC Bank — unauthorised transaction credit card transaction

navaneeth narayan

from Mumbai, Maharashtra

Address:

Prathipala , No 37 ,Fort D street ,kalasipalya, 560002

Hi team,

I have beend cheated by fraud on 23/08/2019 on un athorised transaction for amount of 88, 500. When was in office meeting. I was not knowing still i got a call from risk management team,
Can you please investigate on this case. From one week i am waiting and trying to contact right person, but no use no one is helping me and resloving me to fix this issue

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Oct 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

HDFC Bank Customer Care's response "Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful.
Forms Center > Credit Cards > Cardholder Dispute Form

-Anay
HDFC Bank Customer Assistance"

Verified Support

Aug 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in15 working days. The reference number for this interaction is[protected]

-Nadia
HDFC Bank Customer Assistance