[Resolved] HDFC Bank — unauthorised transaction from credit card

Balwinder rana

Address:

Glenmark Pharmaceuticals Ltd village Bhattanwala Post Office Rajpura Tehsil Nalagarh distt solan, Solan, Himachal Pradesh

On date 05.01.2020 there was an unknown transaction done from my credit card account and i have received an sms of 16600 rs transaction from my credit card. My credit card was with me at that time and there is no any kind of online transaction done from my side at that time either there is no otp generated from bank side of that unknown transaction. This is totally hacking of hdfc security system.

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Feb 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Zubin
HDFC Bank Customer Assistance