[Resolved] HDFC Bank — unauthorised transaction has been reported and no response

[Resolved] HDFC Bank — unauthorised transaction has been reported and no response

J Jagadeswaran D from Perumbavoor, Kerala

DEAR CARDMEMBER, PAYMENT OF Rs. 5438.66 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 0123 THROUGH Autopay ON 4-7-2018. My account was debited with the amount of 5438.66 as an auto pay for the cc payment card ending with number 0123 which is not mine. Auto pay option should be authorized by the owner of the account. I still got the message to my number [protected] and which is not secure for a customer. Was this information helpful? No (0) Yes (0)
Aug 6, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Jul 06, 2018 Updated by Jagadeswaran D 'HBL=[protected]' Web - Salary Accounts - Unauthorised Transaction - Unauthorised Transaction Jul 06, 2018 Updated by Jagadeswaran D 'HBL=[protected]' Web - Credit Card - Statement Related Verified Support Jul 06, 2018 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]. -Manoj HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close