[Resolved] HDFC Bank — unauthorized amount deducted directly from my account, loan processing fee % and interest rate % | |||
I was in need of loan, i approached a hdfc bank loan agent named arun gupta (Contact no: [protected]). After that my application for personal loan, los no. 54694793 is approved. After approval they taked my sign on blank agreement documents for emi. (Before disbursement) Then, i received following msg sequence 1. Inr 1, 62, 526.00 deposited to a/c no xx5351 towards[protected]p-ankush gourav val 21-feb-18. (They told me processing fee will be 2%, but here they deducted 4.396%.) 2. Amount of personal loan, los no. 54694793 is disbursed for loan amt 170000 tenor 60 emi 4211. (During applying they told me emi will 3782/month, here they charged me 17% interest on my loan) 3. Inr 26, 125.00 dr to a/c no xx5351 towards mc issued - singtam[protected] hdfc life val 21-feb-18. Clr bal inr 1, 37, 676.48. (At same days i got a message for unauthorized amount deducted as above.) I am really shocked to see such a great bank having such fraud as agents cheating people and getting unauthorized money from them. Due to my very bad situation and economy condition i applied for loan. So, my humble request to you to please look into this matter and please refund extra processing charge (As told by banker agent 2%), interest rate charge (As told by banker agent 12%) and unauthorized deducted amount 26125.0 nir. Regard's Ankush gourav A/c no - [protected] Mobile no :- [protected] Was this information helpful? | |||
Mar 3, 2018 Complaint marked as Resolved Amount returned and details are provided...
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Ankush Gourav HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 22, 2018 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Manoj HDFC Bank Customer Assistance | |||
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