[Resolved]  HDFC Bank — unauthorized amount deducted directly from my account, loan processing fee % and interest rate %

Address: East Sikkim, Sikkim, 747134

I was in need of loan, i approached a hdfc bank loan agent named arun gupta (Contact no: [protected]).

After that my application for personal loan, los no. 54694793 is approved.

After approval they taked my sign on blank agreement documents for emi. (Before disbursement)

Then, i received following msg sequence

1. Inr 1, 62, 526.00 deposited to a/c no xx5351 towards[protected]p-ankush gourav val 21-feb-18.

(They told me processing fee will be 2%, but here they deducted 4.396%.)

2. Amount of personal loan, los no. 54694793 is disbursed for loan amt 170000 tenor 60 emi 4211.

(During applying they told me emi will 3782/month, here they charged me 17% interest on my loan)

3. Inr 26, 125.00 dr to a/c no xx5351 towards mc issued - singtam[protected] hdfc life val 21-feb-18. Clr bal inr 1, 37, 676.48.

(At same days i got a message for unauthorized amount deducted as above.)

I am really shocked to see such a great bank having such fraud as agents cheating people and getting unauthorized money from them.

Due to my very bad situation and economy condition i applied for loan.

So, my humble request to you to please look into this matter and please refund extra processing charge (As told by banker agent 2%), interest rate charge (As told by banker agent 12%) and unauthorized deducted amount 26125.0 nir.

Regard's
Ankush gourav
A/c no - [protected]
Mobile no :- [protected]