[Resolved] HDFC Bank — unauthorized balance deduction

alokdbh

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.hfdcbank.com

This is in reference to the transaction made into my account without intimating me by HDFC bank.

An amount of Rs 885.00 has been debited on 22nd Jan 2017 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES DEC17 - with regard to my demat account. I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

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Feb 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.

Feb 20, 2018

Updated by alokdbh HDFC Bank-

Customer service is so pathetic they do not help to customer. HDFC are not customer centric. you can lost your customer in future because you are not helpful. i am going to raise a complaint in supreme court against this bank. because this bank trouble me more. they deducted unnecessary amount to my account without any reason that was invalid deduction and i have a valid proof.