[Resolved]  HDFC Bank — unauthorized charges of rs. 531 from hdfc account

Hello Team,

I have a Salary Account and It's been converted to Savings account without any intimation then I get to see the surprise of deduction of Rs 531.

This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for. When I do some research and I get to know that it was charged for not maintaining the balance then I start to think I have Salary Account.

There were no emails or sms alerts for the deduction even. This is so ridiculous that HDFC Started taking their loyal Customers for granted.

HDFC, Remember it's My money and keeping it with you. It's your duty to keep me posted about the activities of Transactions. This is so pathetic that the money was charged as if its your money.

You need to communicate seriously. The amount that I kept ready was for my Insurance Premium. I am not sure how many people would have kept their Money for their own use and only they know the importance of that little money.

This is unauthorised charge and You pay the penalty for not keeping me posted cuz I am the BOSS here as its my money. I want my money back and The account to be closed. There are many banks who are giving better services to their clients.

Thank you
Raghunandan Dani
[protected]
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Sep 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
 
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