Address: | Mumbai City, Maharashtra |
Unauthorized Debit by Bank accounting to Theft and breach of Client Confidentiality Terms.
No Law provides any Bank with the authority to fiddle with Client Account.
Hence this action by Bank accounts to Theft by Bank.
Also, stating that while selling cards there was a clause that authorized Bank to Debit account directly in case of any issue is against the Law of the Land, quite similar to stating that if I want to I can take your life for non-payment.
Also, despite proactively informing the Bank of the changes in details, Bank failed to internally pass information to Credit Cards division on pretext of segregation and protection of Client against Frauds. Same Bank breaches its own policy to debit the account of client of Credit Card Dues.
So, Client is bound to provide information to both parties as Bank maintains its policies, but Bank itself breaks its own policies and robs money from its client account.
Want to launch a legal complaint with Consumer Forum and am ready to fight for my claim District, State and Supreme Court if need be.
Its bullying by Bank and robbing precious money of Client under different pretexts.
Its robbery, coercion, misconduct and breach of Client Confidentiality laws (International Laws) by Bank.
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Apologies for the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your card and contact details.Kindly mention the reference number TTUOO[protected] in the subject line. Will check from my end and revert to you shortly.
- Tejal
HDFC Bank customer assistance.