[Resolved]  HDFC Bank — unauthorized deduction from account by hdfc bank

Date: 10 May 2020, Time: 5:30 PM
I tried to withdraw money from ATM using my debit card. But the transaction was unsuccessful. So money got reversed immediately (Got messages as well). I tried again but happened same thing.
Ref No:
1. 942117 (Deduct), 942117 (Reverse), Amount: 2000 RS
2. 942124 (Deduct), 942124 (Reverse), Amount: 2000 RS

Date: 12th May 2020.
On 12th May there were 2 deductions of 2000 each with narration in both of them "MCTF ATW 10-05 `Card No` Howrah" without any ref no.

Those are two unauthorized transactions by HDFC Bank.
Please reverse those amount ASAP.
Ac No: [protected]
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: 2153713 and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance
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