[Resolved]  HDFC Bank — unauthorized message received related to my hdfc bank

Address:560045

Hi,

It is so pathetic today, i have received message from AX- HDFCBK stating my Mandate Reference number (XYZ) issued to Oasis with value of Rs.10000 and frequency is received today for processing, if any issue contact Branch,

BUT WHILE I CALLLED TO CUSTOMER CARE THEY ARE NOT EVEN AWARE WHAT IT IS ?? WHAT IS CUSTOMER CARE THEN ? WHOM TO CONTACT THEN IN CASE OF EMERGENCY ??
Was this information helpful?
No (0)
Yes (0)
Nov 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32727
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information