[Resolved] HDFC Bank — unauthorized transaction

suresh0803

from Mumbai, Maharashtra

Address:

mumbai, Mumbai City, Maharashtra, 400078

I am suresh bagadi holiding received message call saying that alert: account is debited purchase worth rs6200.0 on at google *v kochevadov txn# #. On 02- aug -2019 at 07:53 in the morning. I am not doing this transactions, i request to you please refund my money asap.
I have blocked my card immediately and raised dispute with hdfc bank.

It is hard earned money and i cannot afford to pay to bank with no fault of mine... Request you to look into the matter immediate

Compliant ref : mump[protected]

Yet no feedback recd

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Sep 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance