[Resolved] HDFC Bank — unauthorized transaction on my credit card

Abhay777

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110003

I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 169.00 in mumbai at amazon1258399 on 03 feb at 00:51. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs 169. I want my money back as its a fraud transaction. Please help me out

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Mar 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance