HDFC Bank — uncooperative & unprofessional behaviour of relationship manager
chowringhee branch, Kolkata, West Bengal, India
Memeghamodi on Oct 23, 2019
I had opened five bank accounts in the bank considering the false service promises made by the rm's at the time of opening these accounts.
Even though i am a preferred customer, yet my so called rm, "mr. Ashiq iqbal", of chowringhee road brach, kolkata, does not find it necessary to answer my calls or messages.
Just let me know, what is the point in assigning such "so called relationship[p managers" to customers who are called "preferred a/c holders". Appears the entire thing is a sham and a shere marketing gimmick played on innocent customers.
I am hoping, if hdfc can look into my issue and get it resolved
[Oct 23, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Oct 23, 2019
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
HDFC Bank Customer Assistance
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