[Resolved]  HDFC Bank — unethical behavior by collections

This incident happened on 31st aug 2019.. Hdfc collections representative called and asked for the payment. I told them it will take time to process the payment as there was network issue.. A month before i was not able to make the payment as i lost my job. When i didn't made the payment on 31st aug they harassed my dad. Called my dad about the payment. I called that agent and requested not to call on any number. He said mam apka number not reachable tha to hume kisi na kisi ko contact krna hoga. I told them i will make the min. Payment just give me some time, there is a network problem. So, next day 1st sept that agent again called my dad and i requested to delet that number but they keep on calling on that number and harassing me saying i[censored] will not pay we will call your dad, we will send a person at your place. I already explained the situation and they agreed that they are not going to call on any number apart from my number but still they keep on following the same practise and keep on harassing. Still they called my dad 5th sep. I always answer there ph calls but still they are harassing me like hell. This harassment can lead to any majore action. Please help me and i also requested to convert balance amount into installments but they are nt helping me out and deneyed rudely for the same. I need a resolution and help. Today also they were harassing me saying payment nhi kroge we will call ur dad. Ph no - [protected]

Please help me.

Regards
Tanya arora