[Resolved] HDFC Bank — unethical behaviour

[Resolved] HDFC Bank — unethical behaviour

R Ramesh B1 from Hyderabad, Telangana

This is to inform that when i called to get the status of my credit card bill payment and to seek some help the customer care executive's misbehaviour and harsh verbiage towards me and disconnection of the call before the actual call completion. Please provide the proper behavioural training to the executives or else it would lead to losing the valuable customer base. This misbehaviour has been observed in the call that happened on 5th apr 2018 between 10:00 - 10:30 pm. Thank you, Ramesh b [protected] Was this information helpful? No (0) Yes (0)
May 8, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Apr 05, 2018 Updated by Ramesh B1 [protected]@gmail.com Verified Support Apr 06, 2018 HDFC Bank Customer Care's response Dear Customer, It is unfortunate to note that your recent interactions with the Bank have not been to your satisfaction. We regret the inconvenience caused to you and assure you that it is our constant endeavor to provide outstanding service to you and ensure that your banking experience with us is always pleasurable. We are fully sensitized to your feedback and assure you that same has been shared with the concerned as appropriate. -Bejoy HDFC Bank Customer Assistance
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