[Resolved] HDFC Bank — unethical behaviour

russel britto

from Mumbai, Maharashtra

Address:

17/177 MHB colony Ekta nagar Dahanukar wadi kandivali west, Mumbai City, Maharashtra, 400067

I am getting constant complaint from hdfc recovery agents for outstanding debt of my cousins brother. They keep insisting me that i should patch him up. I have been also threaten if he doesnt answer their call. Now, i am no where a witness of his credit card neither a nominee why i am being asked to connect to him secondly, how did they found out my number if i was nowhere in their application. Hdfc is selling my data to these recovery agents. I am going to lodge a complaint against them

The contact number of the lady is [protected]

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Jul 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2019

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your contact number and email id as maintained in the credit card account to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance