[Resolved]  HDFC Bank — Unfair dealing HDFC home loan

Can you please stop this all ###?

You had already taken extra payments from me and charged me high interest rates whereas the HDFC home LOAN interest rates went down. I requested several times to send me a link to pay the outstanding and you never sent that.

Now you are incurring additional interest without making any sense. I had paid all the LOAN and for this only payment that is still not acceptable, you are putting me in NPA. There are millions of defaulters who don't pay their LOAN and you guys negotiate with them to pay the lesser amount and foreclose it.

And for an honest CUSTOMERs, you don't leave a chance to loot. I need the answer why my LOAN's interest rates were lowered from several years and you kept charging me high interest rates. I wasn't on the fixed interest rate LOAN but on the variable. You increased the interest rate when needed but didn't lower it when it went down.

Being a reputed bank, If there is no legitimate dealing or courtesy, what example are you setting up? I will be going to the Consumer court and also to the press if needed if that's not sorted fairly.

I need an answer immediately.
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Dec 26, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2022
HDFC Bank Customer Care's response
Dear customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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