Address: | GTB Nagar, Street - 5 Gidderbaha |
I am student i am having a savings account in hdfc bank. I started investing liquid funds on Phonepe. So i started two SIP’s of 100 and 150.
Last month on the date of SIP that is (3-9-22) & (4-9-22)
I was not having money in my account. And today one month later ACH charges are deducted from my account 3 times
1st - 531
2nd - 590
3rd- 588.
That sums up 1709
And my SIP’s was 100 and 150.
And even if you charge penality why it is deducted Three times. When there are only two SIP’s that have been declined due insufficent balance.
I have called customer care and they told me that this amount is deducted because of payment bounce.
I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.
Please resolve my issue. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.
Please please help me resolve this and return my money. Was this information helpful? |
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