HDFC Bank — Unknown charges on Credit card names OFFUS and converted to smart emi with loan type OFF

My credit card is showing a charge: offus emi,
for INR 4541.70 and it is converted to emi for which there is charges of 199 INR. I haven't heard name OFFUS and this was not initiated by me. When I looked up on internet, I see that it's a known issue for all the customers of HDFC Bank, HDFC bank still haven't resolved it. SCAMMERS!!!

I want it to be reversed as early as possible and the emi loan has to be closed
+1 photos
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information