[Resolved]  HDFC Bank — unnecessary amount deduction as part of loan overdue payment

An amount of rs 650 has been charged as part of loan overdue payment, which is an unexpected inconvenience imposed by bank.

I had maintained sufficient emi amount in my salary account to pay emi for 4th march 2018. But bank has deducted the amount one day later (I. E. On 5th march)
And charged approx one month interest (650 rs).

It is completely the bank's problem not deducting the amount on the committed date.

This is been the 3rd time am facing serious issues like this. Bank's support centers have been totally irresponsible and irresponsive in supporting customers on call.

Kindly help me get my money back into my account and improve your customer supporting strategies to keep these kind of irritations to the minmum.

Thanks,
Gangadhar
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Apr 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.
Mar 04, 2021
Updated by Gangadharr
You can refer to the old messages here. I have sent all the details already. It is the 4th time you are asking same details.
Ask mr Vijaykumar j and Mr Suriya who just pretend to take concern of the case but did not help.

Especially Mr Vijaykumar j, I don’t know why Hdfc is giving him the salary who is not at all available for any grievance readressal.

The issue is still not resolved.
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