[Resolved] HDFC Bank — unnecessary charges applied

Swati Taneja

from Jalandhar, Punjab

Address:

147001

My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

A simple cash withdrawal via self cheque has lead to charging of rs 1522. Please refund the money back to my account.

Kindly look into the issue and refund my money back.

Please note that its nowhere in policies that charges are levied on withdrawl from account from main branch via self cheque.

This was a self cheque hence no charges are applicable.

Please refund the money else i shall proceed with account closure.

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Sep 3, 2019

Complaint marked as Resolved

Thanks HDFC for looking into the request and resolving the same.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Harjeet Kaur has contacted you and addressed your query. Do revert to us in case of any pending issue.

-Nadia
HDFC Bank Customer Assistance