[Resolved] HDFC Bank — unnecessary charges applied

 
1 Review
Patiala, Punjab, India
 Swati Taneja on Aug 30, 2019
My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

A simple cash withdrawal via self cheque has lead to charging of rs 1522. Please refund the money back to my account.

Kindly look into the issue and refund my money back.

Please note that its nowhere in policies that charges are levied on withdrawl from account from main branch via self cheque.

This was a self cheque hence no charges are applicable.

Please refund the money else i shall proceed with account closure.
Complaint marked as Resolved 2019-09-03 17:29:12
Thanks HDFC for looking into the request and resolving the same.

Complaint Status


[Aug 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Sep 05, 2019
Dear Customer,

We understand that our branch official Ms. Harjeet Kaur has contacted you and addressed your query. Do revert to us in case of any pending issue.

-Nadia
HDFC Bank Customer Assistance
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    HDFC Bank - unnecessary charges applied