[Resolved] HDFC Bank — Unnecessary Credit Card Charges | |
I pay my credit card bills regularly way before the due date, however this time I was busy in some engagements and couldnt pay the amount in time. I had an outstanding credit of 1, 271.49 rupees to be paid by 2nd Dec. I was charged a late of 400 rupees on this amount on 5th Dec which is highly unjustifiable. I have paid the complete outstanding amount to avoid any further charges by the bank. Also there are some other charges that are levied in my account, which I believe shouldn't be. 12/12/2016 SERVICE TAX 108.43 12/12/2016 CESS TAX 3.87 12/12/2016 Billed Finance Charges – Retail 374.57 12/12/2016 KK CESS 3.87 Please provide information about these charges and also revert the fees that have been levied. Was this information helpful? | |
May 9, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 14, 2016 HDFC Bank Customer Care's response Dear Customer, Regret the inconvenience caused to you. Please mail your us your card and contact details and details of the charges to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU14121605 in subject line for us to track your email. Will check and get back to you. - Anay HDFC Bank Customer Assistance. | |
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