[Resolved] HDFC Bank — Unnecessary deduct amount | |||
Hi hdfc Team, i am Mohd Vasem, A/C Nbr is [protected] I have not opted for any extra services from hdfc. Then why you have deducted rs.115 from my account on 15 Oct 2016. Below is the transaction information. Narration: PROGRAMMANAGEMENT FEE JUL-SEP16 121016 Amount: 115.00 Please revert the amount as soon as possible to my account. Thanks, Mohd Vasem Was this information helpful? | |||
Nov 15, 2016 Complaint marked as Resolved my issue is resolved. HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 18, 2016 HDFC Bank Customer Care's response Dear Customer, Apologies for the delay in response. The matter has been taken up with the unit concerned and we will revert within 3 (Three) working days on your registered email id. We request you to kindly bear with us till then. However, should you require any further updates in the interim, kindly feel free to revert to us. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly. The reference number for this interaction is[protected]. -Natasha HDFC Bank Customer Assistance" | |||
1 Comment | |||
Comments
HDFC is charging "PROGRAMMANAGEMENT Fee" on quarterly basis. There is no prior intimation or indication about this charge. How can they charge without providing any service?
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