[Resolved]  HDFC Bank — Unnecessary dispute amount credit card

Address:Mumbai City, Maharashtra, 400705
Website:netbanking.hdfcbank.com/netbanking/CCLogin.html

"my self pradeep pandey now, i haved called to customer card taken information about unbilled credit amount phone banker reply me good but he told me sir one more facility is there can i ragistired your mobile no. because you are using postpaid mobile connection.

monthly unbileed balance you have paid month on month so, once you ragistered your no. your unbilled amount auto debit in particular operation no [protected]. i said no i have not interested if in case you given free facility then i am agree he said no.

after closed the discussion he said ok sir i am just ragistered you mobile no. n without your confirming balance not dispute in your account.
in future requirement for the same you need to call us then your no will be ragistered.

i said ok but without any informing any balnce disduction in my account you are responsible for it.

means your service provide he said ok.

now, i am just check my credit card bill on march auto dispute in my account 924 inr and also check website april mai bhi deduct hua hai 359 inr amount
so, my concern is without my confirmation how its possible to diduct my amount sir please check where is the gap and who is responsible please resolve my case and refund my dispute amount. do needful."
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Request you to write to [protected]@hdfcbank.com along with the screenshot mentioned above, card and contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

-Anay
HDFC Bank Customer Assistance

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