[Resolved] HDFC Bank — unprofessional and rude behavior | |
Dear Sir, I write to inform you that i am a customer of HDFC bank bearing a loan of a scooter, Initially I used to receive calls from HDFC for my EMI of Loan, that guy was so good and I always fulfilled Their Requirements timely, but for the last 10-15 days, I am receiving a call from an employee of HDFC bank named Sandeep who sits in Rajouri Garden, Delhi Branch of HDFC. I want you to pay your kind attention towards this issue and want you to take strict actions against him as early as possible, I received a call from Sandeep, from the very beginning of Call he started talking like "Gunda". He was so rude and unprofessional on call, if he would be in front of me i would've slapped him because of his way of talking, I want you to listen the call recordings of him if you have a system of recording calls for trainings and quality purpose. Pull up his call recordings and listen properly you will come to know that how rude he is with HDFC customers who trust on HDFC alot and He is making them disappointed. His Name : Sandeep Branch: Rajouri Garden, New Delhi Number: [protected] Kindly check and take strict actions against him as soon as possible. If possible please ask him to learn that How to talk to a lady at least. Thanks, I am looking forward and believe that you will take some actions against him. Was this information helpful? | |
Mar 18, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 HDFC Bank Customer Care's response Dear Customer, Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail. Anay, HDFC Customer Service Assistance. | |
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