[Resolved]  HDFC Bank — unprofessional behaviour from bank staff mr. manas kalika, hdfc, tezpur branch mahabhairab, assam 784001

Address:Sonitpur, Assam, 784001

Dear sir, i went to hdfc tezpur branch, mahabhairab for a personal loan. I submitted all required documents and executive told me that loan will be disbursed within 5 days. I needed the loan on an urgent basis so agreed to even higher rate of interest of 16%. I asked for the loan for a maximum period of 2 years but intentionally he logged in with 4 years and loan got approved for 4 years. When i came to know i asked him why he did so then he started to talk to me in an unprofessional manner. Even your credit staffs are not competent enough to handle his job. My net salary is around rs.65, 000 (Basic 57800, da 6300, msp, 10800, ta, 3900etc) but your credit executive calculated net salary of rs. 50, 000/- only.
My friends are also working in hdfc bank in the different part of the country that's why i applied for the loan to your bank but it was a huge mistake. They not only wasted my time, threatened me but also harassed me during the process. I'll never ever apply to hdfc bank and won't suggest anyone to do banking with hdfc.

Loan application no.: 65362213
Branch: hdfc tezpur, mahabhairab
Pin: 784001
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Mar 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 4 working days.

-Zubin
HDFC Bank Customer Assistance
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