[Resolved] HDFC Bank — unsolicited debit mandate

Saugata Deb Nath

Address:

Gachibowli, Hyderabad, Andhra Pradesh, 500032

I have received the below message today from the bank:

“dear customer mandate reference no: hdfc[protected] issued to federal bank ltd with value rs. 26400.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.”

I have not given any mandate. I don’t have any terms with the issued bank (Federal bank ltd) or any emi/instalments pending with the mentioned amount. This message is extremely worrying and makes me rethink my association with the bank. Kindly help.

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May 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Srinivas Kunchala has contacted you to address your queries and concerns. Please feel free to speak to Mr. Srinivas Kunchala on [protected] for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance

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Comments

Shrawan mandal

from Delhi, Delhi

I want to settlement my credit card but settlement dept. said this card will not settle because this basic card. When I did, then the bank executive was saying it could be easily closed.

Bapujee Kumar Biswal

Why my credit card status decline?

Bapujee Kumar Biswal's reply, Mar 29, 2019

Why my credit card status decline ?