[Resolved]  HDFC Bank — Unwanted debit card annual fee deducted from my a/c : 5010******0924

Address:Kolkata, West Bengal, 700092
Website:www.hdfcbank.com

Hello Team,

This is to inform you that I am a very old customer of HDFC Bank. Details as below:
Name: APURBA GHOSH
A/c No. : 5010******0924
Customer ID : 67106010
Branch code: 2807
Debit Card No. : 4059********5917

Problem is that on 1-March-2017, Rs.575/- was debited from my A/c(A/c No. : 5010******0924) for “DEBIT CARD ANNUAL FEE-Feb[protected]”. This is totally irresponsible job at your end. When I have opened this A/c, Their branch adviser asked me that Debit card annual fee will be approx. Rs.172/- but now Rs. 575/- debited from my A/c. I have reached at my home branch but they have refused for REVERSE my amount. So that’s why I have made HOTLIST(blocked my card) from my net banking.

I need reverse my amount ASAP otherwise I have to close my 2 Bank A/c’s with all credit cards, FD & RD.

Can you please look into this matter ASAP & revert back to me as early as possible so that it will be easy for me to take decision for closing my all A/c’s.

Thanks & Regards,
Apurba Ghosh
Contact: +91 [protected]/ +91 [protected]
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May 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Apr 02, 2017
Updated by [email protected]
Thanks .They called me & heard the issue but till now not received any positive feedback from their end .
Pls look into this matter.
Verified Support
Apr 02, 2017
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your account/card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"
Apr 02, 2017
Updated by [email protected]
When you called me, I have provided all the details via telephonic.
However I have just sent all the details(Via email) ..as requested.
Now can you pls process my Reversal?
Waiting for your reply!
Apr 03, 2017
Updated by [email protected]
Can you pls update me? Till now I have not received any resolution or positive feedback from their end.
Apr 05, 2017
Updated by [email protected]
Till now I have not received my reversal.
Can you pls look into this matter ASAP. Its already too late.
Thanks!
Complaint comments 

Comments

I have taken a personal loan of 40 lakhs from HDFC 12 months back, now i have topped up with revised rates but they have deducted rS 20K from myprevious balance without any explanation, my loan no. is 46276566. i am anurag singhal from ghaziabad
Dear Team,

This is Sajeeth Ahamed,

I request you to Remove the Debit Value of Rs.5019.76/- from Saving Account No: [protected].
Already i have Complain many times to the Customer care, but not yet closed by them.

Kindly do the needful.
Thanks
Sajeeth Ahamed.N
[protected]@yahoo.in

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