[Resolved] HDFC Bank — Unwanted harassment to customers.by HDFC Manager shri Gaurav Chavda jamnagar pn marg branch | |||
Amidst more confusion and utter regret, I put to your kind notice the malign tactics adopted by Mr.Gaurav Chudasama – the Manager, HDFC Home Loan Limited, Jamnagar. The synopsis of the case is that I am a customer bearing No.[protected] and have secured Home Loan amounting to Rs.13, 00, 000 on 23 march 2017 contact for reduce of rent in my above home loan I have proceed and fill up a form and issue cheque of rs 1570/- (net and lean) after 3 days I inquired about cheque why not comming in clearing and last I have required on 31/03/2017 I shocked and found that bank has return my cheque with reason that ink is spread on amount of cheque, I immediately contacted Mr.Chudasama and asked as how he has happen Upon my presentation, instead of accepting his blunder, he was furious and exhibited all his arrogance saying that we are not bound to say who has done this negligence you give me cheque otherwise we sending for clearing if return you got penalty I was very perturbed because o[censored]nbecoming attitude of a Officer of a prestigious Bank. I shall, therefore, request you to kindly make a deep routed inquiry and take sterner step against the responsible officer to set an example and also to safeguard the brighter image of the Bank. I only know and want to writing sorry it is human mistake but he is refuse image attached Was this information helpful? | |||
May 8, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 HDFC Bank Customer Care's response Dear Customer, We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint. -Bejoy HDFC Bank Customer Assistance | |||
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