[Resolved]  HDFC Bank — upi banking / customers support issues

Hi,

I am facing issue with upi transaction services of hdfc bank since long time and i have contacted several times to the bank with evidence.

If i am calling customer service then they cut my call after hearing problem or shift to ivr again and again.

Request you to please help me on this issue.

Whenever there is a direct transaction is happening to my bank account i got sms to my registered mobile number but whenever there is a upi transaction is happening i am getting sms to my old mobile number.

Because of that i am not able to use any upi application for transaction.

I have also visited the branches but they say pls contact customer support and email them.

Customer support doesn't provide any resolution to me

I am now frustrated please help.
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Jun 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
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