Hi
Date - 5.4.23
i recently made a UPI transaction where i sent 1 rupees into my icici pockets wallet and it was around 3-4 am or smthing and i got a mail that my transaction was marked as suspicious and my UPI has been blocked for security reasons i also replied to the mail as mentioned to unblock my UPI but i got no response
Mail recieved =
Dear Customer,
We just came across this suspicious looking transaction from your HDFC Bank account ending with 5953:
Customer ID :[protected]
Date : 05-APR-23 04.00.11.000 AM
Amount (INR) : 1
Beneficiary Name : KUSHAGRA JAIN
Beneficiary VPA : [protected]@POCKETS
Transaction Status : SUCCESS
Since we were unable to reach you, as a precautionary measure, we have temporarily blocked the UPI Debit facility on your account. If this is indeed a genuine transaction done by you, please reply to this email and we’ll immediately do the needful. Apologies for any inconvenience caused. Safegaurding your money is our priority.
For further assistance yoy can reach out to us via PhoneBanking. You can also update your contact number by logging into HDFC Bank NetBanking.
Assuring you of our best services at all times.
Warm Regards,
Debraj Dutta
HDFC Bank
mobile no. [protected]
customer id :[protected]
email : [protected]@gmail.com
Kindly sort this out ASAP Hdfc
Thankyou
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