HDFC Bank — UPI

Name: K N S Poornima
Account: [protected]
I was trying to access UPI since months now.

I am not able to use the UPI either Google pay or even HDFC UPI. credit is working but debit is not working. I contacted bank support several times but they are not of help.
I think my UPI debit is blocked which needs to be activated. I don't know why it is difficult for HDFC support to do it.
Hope it will be resolved soon.