[Resolved] HDFC Bank — upi transaction

Vignesh1994

from Bengaluru, Karnataka

Address:

400067

I incorrectly transferrred funds from my dbs digi bank account to an incorrect up id of hdfc bank.

The transaction details are as follows:
Amount :4500/inr
Date:4/2/2019
Name: [protected]@hdfcbank
Uniquie tansaction reference provided by dbs:[protected].

I rasied the issue to dbs and they said to wait for 35 days and now they said hdfc bank as cancelled my charge back request as their customer is not traceable.

Kindly assist

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May 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2019

HDFC Bank Customer Care's response Dear Customer,

Since the transaction has been done from DBS Digi Bank account request you to coordinate with DBS to raise a request for recall of funds.

-Manoj
HDFC Bank Customer Assistance