[Resolved] HDFC Bank — URGENT | ABUSIVE LANGUAGE BY HDFC EXEC. ON CALL

ShreshtK

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear Team, We have been receiving call from HDFC Executive offering a loan against insurance. We had been receiving call since past couple of days. Today we were not able to respond on mobile due to some network issue. Post this the executive called on landline no +[protected] The executve misbehaved to the core using abusive language. Executive's mobile no: +91-[protected] Call Time:[protected]:30 approx. Kindly investigate in this matter and let us know with the details of action taken against executive. Awaiting your earliest and urgent response on this.

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Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Apologies for the inconvenience caused. Request you to elaborate your issue at [protected]@hdfcbank.com along with your account / card and contact details. Kindly mention the ref ID- TTU[protected] in the subject line of the mail. I will take this up with the concerned team on priority.

Anay
HDFC Bank Customer Assistance.