HDFC Bank — Urgent Complaint Regarding Non-Receipt of Car Loan NOC (Loan No:[protected]

Address: Balaghat Road lanji w.N 12 TH.lanji Pin 481222

Dear LokPal

I hope this email finds you well. I am writing to formally raise a complaint regarding the non-receipt of my Car Loan NOC despite clearing all my EMIs for Loan No:[protected].

Details of the Issue:
Loan Account Number:[protected]
Name: Akash Kumar Umare
Address: Ward No. 12, Balaghat Road, Lanji, Pin - 481222
Issue: Even after completing all my EMIs, I have not received the NOC for my car loan.
Bank's Response: Upon reaching out to the HBO Branch officer, I was informed that my NOC was sent to a third party who cleared my loan. However, when I inquired about who this third party is and how my NOC was transferred to them, the bank failed to provide any details.
I would like to clarify that I am not aware of any third party handling my loan, and I expect the bank to provide transparency in this matter.

Request for Resolution:
I kindly request you to:

Provide complete details of the third party that allegedly cleared my loan.
Issue my NOC immediately or guide me on the necessary steps to obtain it.
Clarify why the NOC was sent to a third party without my knowledge.
I have attached all relevant documents for your reference. Please verify the details and address this issue at the earliest. I expect a prompt response and resolution to this matter.

You may contact me at [[protected]] or reply to this email for any further clarification.

Looking forward to your prompt action.

Best regards,
Akash Kumar Umare
Ward No. 12, Balaghat Road, Lanji
Pin - 481222
[protected]@gmail.com
[protected]
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