[Resolved] HDFC Bank — vehicle loan

prad@1234

from Bhuj, Gujarat

Address:

bhuj, Kutch, Gujarat, 370001

Sir, i have taken a vehicle loan from hdfc bank, sir due to financial crisis i am not able to pay my emi in time everytime i pick the call and reply to your executive, and pay the emi maximum end of month and late by only single emi and bearing late payment charges and other charges and paying them also. Yesterday he call me i pick his call and inform him to clear the same by monday, today he came to my office and start abusive language and fight with my security guard, and when i call him he said u talk to bank i behave like this only and when i call his boss he said complain me to bank this is ridiculous behaviour. Being a banker if your employees show this type of behaviour thats not nice, i want you to take strict action against them.

Contact no hdfc executive : mr mangal singh [protected]
My number : mr pradeep tiwari [protected]

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May 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 20, 2019

Updated by prad@1234 i have taken vehicle loan from other banks also but never face such type of behaviour from their employee this is totally disappointing and the reply of the boss is totally undigetable to compalin about him in bank, it shows the bank dont hire the employee they hire the rowdy and dacoit who use to snatch the things and use abusive language with customers .

Verified Support

Apr 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered email id along with your loan account details, contact details and complete details of the issue for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance