[Resolved] HDFC Bank — very bad customer service - your staff have no interest to help

b4uindia

from Bundi, Rajasthan

Address:

Jaipur, Rajasthan, 302021

Hdfc bank.

Please note that i called on your jaipur helpline +[protected] and spoke with veena ji.

1. Please note that she is talking very bad manner and not interested to help.
2. I reported her that your website reward redemption in cash is not working maintenance page is coming there for many days. Instead of making or filing the complaint she denied clearly.
3. I also requested her that we are a corporate client atleast take required action she said clearly no.

Why you are having such rude people working on phone support. Don't you pay them for their time?

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Nov 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance