[Resolved]  HDFC Bank — viewing hdfc tam footage

My name is sujitha. R. My debit card last four digit is 5534. I lost my debit card on feb6, 2018 unknown transaction of rs:4000 was withdrawn in hdfc atm. Then i blocked my card and i make police complaint, bank investigation is also in process. My complaint number is mump[protected]. Its been around 8 days from the date of complaint
Is there any possibility to view cctv footage?
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Mar 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that the said has been reversed in your account XXXX104 on January 22, 2018. We request you to kindly check and confirm the reversal of the said transaction.

-Manoj
HDFC Bank Customer Assistance
Feb 24, 2018
Updated by Sujitha R
Hi Team,

It was my previous complaint. now my debit card is lost..Atm withdrawl is also done.My debit card last four digit is 5534. I lost my debit card on feb6, 2018 unknown transaction of rs:4000 was withdrawn in hdfc atm. Then i blocked my card and i make police complaint, bank investigation is also in process. My complaint number is mump[protected]. Its been around 10 days from the date of complaint
Is there any possibility to view cctv footage?
May 23, 2018
Updated by Sujitha R
Thanks for the updates
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